Seasonal Retail Sales Associate, Belden Village Mall
About The Position
As a Seasonal Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with products and services, and work toward sales goals through customer engagement and smart selling behaviors. You help customers on the sales floor and in fitting rooms, build trust and loyalty, and contribute to a welcoming, clean, organized shopping environment. At the start of the day, colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and prepare the sales floor. During the day, they welcome customers, build relationships through friendly conversations, maintain merchandise and signage, and support store operations. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Willingness to meet daily sales-goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities.
- Ability to work independently and contribute to a team.
- Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
- Ability to talk, lift, move, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology to perform job functions.
Responsibilities
- Welcome customers and offer personalized recommendations based on their needs.
- Drive sales by engaging customers, sharing product knowledge, and working toward sales goals.
- Support customers on the sales floor and in fitting rooms.
- Share the benefits of the Loyalty program, ensure customers have what they need, and provide a sincere closing experience.
- Keep the sales floor clean, organized, and ready for customers.
- Merchandise new receipts and support merchandise moves.
- Process damages, testers, and selected merchandise returns to vendors.
- Update signs and pricing.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Collaborate with teammates and support one another in serving customers and the community.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
