Seasonal Retail Sales Associate, Belden Village Mall

Macy's•Canton, OH
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. On the sales floor and in the fitting room, you use warmth, product knowledge, and a personal approach to make visits memorable. You work toward sales goals through customer engagement and effective selling behaviors, building trust and customer loyalty. You help keep the shopping space clean, organized, and inviting. Daily activities include preparing the sales floor, reviewing goals and product information, engaging customers, maintaining merchandise and signage, and sharing loyalty program benefits. You also collaborate with colleagues and contribute to individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, eager to start a new venture, and adaptable to changing priorities.
  • Ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Understand customers’ needs and provide personalized product and service recommendations.
  • Use product knowledge and effective selling behaviors to achieve sales goals.
  • Review sales goals, new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, prepared, and shoppable.
  • Merchandise new receipts and process damages, testers, and select merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere closing and thank-you.
  • Support teammates through honesty, care, and collaboration.
  • Use register and handheld technology to perform job functions and process transactions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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