Retail Sales Associate, Cherry Creek - Full Time

Macy's • Denver, CO

3d • Onsite

About The Position

As a Retail Selling Colleague at Macy’s Cherry Creek, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with products and services, and work toward sales goals through customer engagement and effective selling behaviors. You also help maintain a clean, organized, and inviting shopping environment.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, best-selling items, trends, and promotions, and making sure the sales floor is ready for customers. During the day, they build customer relationships through welcoming, personal conversations; maintain the sales floor and fitting rooms; update signs and pricing; and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell. The role emphasizes teamwork, dependable attendance, flexibility, and continuous learning.

Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Comfort using electronic devices.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Provide welcoming, personalized customer service and develop customer relationships.
• Understand customer needs and recommend appropriate products and services.
• Work toward daily sales goals using customer engagement and selling behaviors.
• Review sales goals and stay informed about new arrivals, best-selling items, trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, and ready for customers.
• Recover the sales floor, update signs and pricing, and support merchandise moves.
• Share loyalty program benefits and ensure customers have what they need before completing their visit.
• Collaborate with colleagues and contribute to individual and store results.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed