Retail Sales Associate, Cherry Creek - Full Time
About The Position
As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about each customer’s needs, offer personalized recommendations, and connect customers with appropriate products and services. Through warmth, product knowledge, customer engagement, and effective selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. The role includes helping maintain a clean, organized, inviting, and shoppable sales floor and fitting-room area. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and keeping informed about trends and promotions. They welcome customers, build relationships through personal conversations, recover sales-floor and fitting-room areas, update signs and pricing, support merchandise moves, communicate loyalty-program benefits, and ensure customers have what they need. Teamwork, honest collaboration, continuous improvement, and achieving individual and store results are important parts of the role. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Flexible availability is required, including days, evenings, weekends, and holidays, along with dependable attendance and punctuality.
Requirements
- Flexible availability to work days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales-goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and contribute to team dynamics.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds; ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Welcome customers and provide genuine, personalized service and product recommendations.
- Build customer relationships through friendly conversations and customer engagement.
- Work toward daily sales goals and contribute to individual and store results.
- Learn about new arrivals, top-selling items, trends, promotions, and sales goals.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering areas and supporting merchandise moves.
- Update signs and pricing as needed.
- Share loyalty-program benefits, ensure customers have what they need, and provide a sincere closing thank-you.
- Collaborate with and support teammates.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
