Retail Sales Associate Spanish Bilingual

Verizon • Fredericksburg, VA

20d • Onsite

About The Position

As a full-time, onsite Verizon Retail Sales Associate, you’ll work in a retail store to generate sales, provide exceptional customer service, and help customers find technology products and services that meet their needs. The role involves making connections, asking questions, recommending complete solutions, and closing sales with clear communication. You’ll also develop skills through ongoing training in store operations, merchandising, and inventory. The position may include contacting interested Verizon customers by phone or text and representing Verizon at sponsored events outside the store. English and Spanish fluency are required. The schedule is 40 hours per week and includes evenings, weekends, and holidays; employees receive their schedule four weeks in advance. Employees may have opportunities to pick up additional shifts during busy periods.

The position offers an hourly base rate of $19.71 for the location listed, plus individual-based sales commissions. Compensation varies by geography, hours worked, and performance. The posting describes potential commission earnings and additional annual compensation for top performers. Eligible bilingual employees in eligible locations may receive additional annual compensation after passing a language assessment.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Fluency in English and Spanish.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service.
• Learn customers’ needs by building connections and asking questions.
• Recommend products and solutions that address customers’ needs.
• Close sales through effective communication and intuitive technology solutions.
• Participate in ongoing training and develop operational skills across merchandising and inventory.
• Place outbound calls and send text messages to current Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events to grow a customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with possible travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave, including eight weeks for eligible new parents; for new mothers, up to 16 weeks when combined with short-term disability.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on role.
• New hires receive up to 15 vacation days per year, increasing with additional service.
• Eligible bilingual speakers in eligible locations may receive an additional $3,000 annually after passing a language assessment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED