Retail Sales Associate - Part Time

Curaleaf•York, PA

5d•Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate to serve as a customer-facing brand representative and product resource. The role focuses on creating a welcoming, informative, inclusive, and engaging shopping experience by helping customers explore cannabis products and identify products suited to their needs. Associates build customer relationships, provide personalized product advice, support purchases, and help customers learn about promotions and loyalty programs. The position also supports store operations and standards, including opening and closing, cash handling, identity checks, customer profile updates, transaction processing, cleaning, stocking, inventory tasks, and online order fulfillment. Associates work collaboratively in a fast-paced, compliance-driven retail environment and contribute to sales goals and overall store success. The position offers 15–25 hours per week, with weekend availability strongly preferred, and pays $16 per hour plus tips.

Requirements

High school diploma or GED.
At least 6 months of customer-facing or sales experience focused on service and customer satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Strong communication skills with customers and team members.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Time-management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency for transactions and reporting.
Positive, proactive approach to resolving customer issues.
Strong conflict-resolution skills and composure under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and maintain customer relationships.
Collaborative approach and commitment to working well with a team.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests professionally to provide an exceptional customer experience.
Build genuine customer connections, ask questions, and offer personalized product advice.
Address customer concerns and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check customer IDs, update customer profiles, and accurately process transactions.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory work, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight promotions and complementary products at checkout.
Stay current on promotions and product updates.
Adapt to a fast-paced and changing retail environment.
Take on additional duties as needed to support the team and store success.