Retail Sales Associate Spanish Bilingual

Verizon•Tampa, FL
•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to uncover needs, recommend solutions, and close sales by communicating clearly and offering simple, intuitive technology solutions. The role also includes ongoing training and development in operational functions such as merchandising and inventory. You may grow your customer base by making outbound calls and sending text messages to interested Verizon customers, and by engaging with the community at off-site Verizon-sponsored events. This is an onsite, worksite-based position with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts, typically during summer, November through December, and peak vacation periods. The position is commission-based. Base pay is $16.00–$21.00 per hour, with the opportunity to earn individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance. Eligible bilingual speakers may receive an additional $3,000 annually after passing a language assessment.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Build connections with customers and ask questions to uncover their needs.
  • Present product insights and recommend solutions that address customers' needs.
  • Close sales through clear communication and intuitive technology solutions.
  • Complete ongoing training and develop skills in operational functions, including merchandising and inventory.
  • Make outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
  • Engage with the community, including at off-site Verizon-sponsored events, to expand a loyal customer base.

Benefits

  • Medical, dental, and vision insurance.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Premium pay may be available, including overtime, shift differential, holiday pay, and allowances.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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