Retail Sales Associate Spanish Bilingual

Verizon•Odessa, TX
•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, provide exceptional customer service, and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to uncover needs, recommend solutions, and close sales using clear communication. The role also includes ongoing training and development in store operations, merchandising, and inventory; contacting interested Verizon customers by phone or text; and representing Verizon at sponsored events outside the store. This is an onsite, worksite-based position scheduled for 40 hours per week. Evening, weekend, and holiday availability is required, and additional shifts may be available during busy periods. The position offers base pay of $16.00 to $21.00 per hour, plus individual sales commissions. The posting says employees who meet sales goals may earn up to $18,000 per year in commissions, with additional earning potential for top performers. Compensation varies by geography, hours worked, and performance. Benefits include health and well-being coverage, retirement plan contributions, paid time off, parental leave, tuition assistance, and employee discounts.

Requirements

  • High school diploma or GED.
  • Fluency in English and Spanish.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays.
  • Openness to pick up additional shifts, typically during summer, November through December, and peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Build connections with customers and ask questions to uncover their needs.
  • Present product insights and recommend solutions that provide customers with a complete sales solution.
  • Close sales by communicating effectively and providing simple, intuitive technology solutions.
  • Develop skills through ongoing training and cross-training in merchandising and inventory operations.
  • Contact current Verizon customers who are interested in Verizon products and services by outbound calls and text messages.
  • Participate in Verizon-sponsored events outside the store to engage with the community and expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs, which have awarded top performers travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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