Retail Sales Associate (AM)

The Salvation Army USA Central Territory • Waukegan, IL

7d • $15 - $16 • Onsite

About The Position

The Retail Sales Associate works at The Salvation Army Thrift Store and helps create a welcoming shopping experience for customers and donors. The role combines customer service and retail operations to support The Salvation Army’s community programs by transforming donations into resources for people in need. Responsibilities include assisting shoppers, processing transactions, maintaining the store, and processing and displaying merchandise. Comprehensive point-of-sale system training is provided, with proficiency expected within three months.

Requirements

• High school diploma or currently pursuing one.
• Strong English communication skills for customer and team interactions.
• Basic computer skills and ability to learn new systems.
• Ability to work a flexible schedule, including evenings or nights, holidays, and weekends.
• Professional appearance and adherence to the dress code.
• Reliable and team-oriented mindset.
• Ability to stand for extended periods and move throughout the store.
• Physical ability to handle merchandise and maintain store appearance.

Nice To Haves

• Ongoing professional development opportunities are available.

Responsibilities

• Greet customers, provide exceptional customer service, and offer assistance.
• Process sales transactions accurately using the Point of Sale system, including opening, closing, and balancing.
• Maintain store appearance by cleaning, organizing, and restocking.
• Process and display new merchandise to help meet daily production goals.
• Contribute to a positive shopping environment.
• Meet sales and production goals, collaborate with the team, and maintain reliable attendance and punctuality.

Benefits

• 403(b) retirement savings plan with immediate eligibility.
• Voluntary life insurance options.
• Vacation days, with accrual beginning after the first month and eligibility after 90 days; prorated for part-time employees.
• Personal days, with eligibility after 90 days; prorated for part-time employees.
• Sick days with discretionary days.
• Paid holidays with immediate eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED