Retail Sales Associate – Part Time

Autozone•Lombard, IL

19d

About The Position

AutoZone store teams provide frontline customer service, help customers find suitable automotive parts and solutions, maintain well-stocked inventory, and support store operations. The Retail Sales Associate helps deliver WOW! Customer Service by exceeding customer expectations, providing product guidance, contributing to sales, and supporting a positive, knowledgeable retail environment. The role offers opportunities for growth in an essential industry serving the motoring public.

Requirements

Must be at least 16 years old.
Ability to lift, load, and deliver merchandise.
Flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

Basic knowledge of automotive parts.
Strong people skills and effective communication in both Spanish and English.
Previous experience in automotive retail.
Automotive Service Excellence (ASE) Certification.

Responsibilities

Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
Collaborate with managers and teammates to support a motivated, productive store environment and demonstrate leadership in daily responsibilities.
Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
Restock and organize merchandise, follow point-of-sale procedures and loss-prevention policies, and support proper financial management and smooth store operations.
Use structured processes to complete assigned tasks efficiently and follow company safety policies, including use of Personal Protective Equipment (PPE).
Stay current on automotive parts, tools, and promotions through AutoZone systems.
Use diagnostic tools to read codes from customer vehicles and recommend solutions.
Lift, load, and deliver merchandise.

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