Retail Sales Associate - Part Time

Curaleaf • Deerfield, IL

3d • Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate to serve as a customer-facing representative and product resource in its Deerfield, Illinois store. The associate helps create a welcoming, informative, inclusive, and engaging experience by assisting guests with product exploration, making personalized recommendations, processing purchases, and building customer trust. The role supports store operations, compliance, sales goals, inventory, and team success in a fast-paced retail environment.

The position is scheduled for 5–29 hours per week. Candidates must be available to work weekends, evenings, and holidays, with occasional overnights also noted among the shift requirements. The listed hourly rate is $17.50 plus tips. The work environment may involve dust, pollen, and plant pathogens, confined spaces, high stress, and changing conditions. Physical tasks include extended standing and walking, bending and reaching, and lifting up to 25 pounds regularly and up to 50 pounds occasionally.

Benefits listed include health and wellness, financial security, time off, and additional perks; many benefits are available only to eligible full-time employees and may vary by state, role type, and eligibility.

Requirements

• High school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
• At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
• Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills with customers and team members.
• Strong multitasking skills and ability to shift priorities as needed.
• Comfort with technology and willingness to learn tools used for operations and customer engagement.
• Time management and organizational skills.
• Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
• Basic math and computer application proficiency for transactions and reporting.
• Positive, proactive approach to resolving customer issues.
• Strong conflict resolution skills and ability to remain composed under pressure.
• Initiative and a team-first attitude, including readiness to support store leadership.
• Ability to build rapport and lasting customer relationships.
• Collaborative approach and commitment to working well in a team.
• Ability to perform the listed physical tasks, including extended standing, walking, bending, kneeling, reaching, and lifting.
• Ability to work in an environment that may involve allergens, confined spaces, high stress, and changing conditions.

Nice To Haves

• Sales experience tracking KPIs and meeting sales targets.
• Familiarity with e-commerce systems and order fulfillment processes.
• Previous experience in a regulated retail setting.

Responsibilities

• Greet and assist guests warmly and professionally to provide an exceptional customer experience.
• Build connections with customers, ask thoughtful questions, and offer personalized product advice.
• Address customer concerns professionally and resolve issues to support customer satisfaction.
• Encourage customer loyalty by enrolling guests in rewards programs.
• Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
• Help open and close the store, handle cash, and follow procedures and regulations.
• Check customer IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and stocked across the sales floor and backroom.
• Support inventory work, including restocking, fulfilling online orders, and counting products.
• Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
• Highlight deals and complementary products at checkout.
• Stay current on promotions and product updates.
• Adapt to a fast-paced and changing retail environment.
• Take on additional duties as needed to support the team and store success.

Benefits

• Medical, dental, and vision insurance (available to eligible full-time employees only).
• Health Savings Account (HSA) and/or Flexible Spending Account (FSA) (available to eligible full-time employees only).
• Employee Assistance Program (EAP).
• Wellness program and challenges.
• Gym discounts.
• 401(k) retirement plan with company match.
• Life and disability insurance.
• Supplemental Critical Illness, Hospital Indemnity, and Accident Insurance.
• Commuter benefits.
• Paid time off, including vacation, sick leave, and holidays.
• Parental leave.
• Bereavement leave.
• Employee discounts and product discounts.
• Recognition programs.
• Pet insurance.
• Career growth opportunities.
• Referral bonuses.
• Community involvement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED