Retail Sales Associate, Visalia - Part Time

Macy's•Visalia, CA
•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. You build trust and loyalty through customer engagement, product knowledge, and smart selling behaviors while working toward sales goals. You also help keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new products, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome and assist customers, maintain shoppable areas, recover the floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. The role emphasizes teamwork, dependability, continuous improvement, and contributing to individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. All schedules include weekend shifts. Availability is required for days, evenings, weekends, and holidays.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and willingness to begin new tasks and adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Ability to use electronic devices.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to talk, move constantly, reach with arms and hands, stoop, kneel, crouch, and climb ladders.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
  • Offer personalized product recommendations and connect customers with appropriate products and services.
  • Drive sales performance, work toward daily sales goals, and use effective selling behaviors.
  • Learn about new arrivals, top-selling items, trends, promotions, and sales goals to serve customers knowledgeably.
  • Keep the sales floor clean, organized, and ready for customers; recover the floor and fitting rooms.
  • Update signs and pricing and support merchandise moves as needed.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and thank them for their visit.
  • Collaborate with and support colleagues to serve customers and contribute to store results.
  • Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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