Retail Sales Associate, Victor Valley - Full Time

Macy's • Victorville, CA

11h • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, and customer engagement, you build trust, meet sales goals, and encourage customer loyalty. The role also includes maintaining a clean, organized, inviting, and shoppable sales floor and fitting rooms.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and best-selling items, and staying informed about trends and promotions. During the day, they welcome customers, develop friendly personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration and work to improve individual and store results.

This is a full-time role. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Ability to use electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Engage customers with genuine hospitality, understand their needs, and provide personalized product and service recommendations.
• Drive sales performance by using effective selling behaviors, meeting sales goals, and building customer trust and loyalty.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Welcome customers and create friendly, personal conversations that build customer relationships.
• Maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Share Loyalty program benefits, ensure customers have what they need, and thank customers at the end of interactions.
• Collaborate with and support teammates to serve customers and communities and achieve individual and store results.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed