Retail Sales Associate Spanish Bilingual Required

Verizon•Fort Walton Beach, FL
•$16 - $21•Onsite

About The Position

Verizon is hiring a full-time, onsite Retail Sales Associate who is fluent in English and Spanish. The associate works in a Verizon retail store, helping customers identify their needs and recommending technology products and services through attentive customer service and sales conversations. The role also includes ongoing training and development in store operations, merchandising, and inventory. Associates may contact interested Verizon customers by phone or text and may represent Verizon at sponsored community events. The position offers hourly base pay plus individual sales commissions; eligible bilingual employees may receive additional annual compensation after passing a language assessment. A $2,500 sign-on bonus is available subject to its terms and conditions. The scheduled workweek is 40 hours, with evening, weekend, and holiday availability required. Employees may also have opportunities to pick up additional shifts during busy periods.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Discover customers’ needs by building connections and asking relevant questions.
  • Present product insights and solution recommendations to provide complete sales solutions.
  • Close sales by communicating effectively and offering intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising, inventory, and other operational functions.
  • Make outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
  • Engage with the community, including at off-site Verizon-sponsored events, to grow a customer base.

Benefits

  • $2,500 sign-on bonus, subject to the terms and conditions of the award.
  • Hourly base pay of $16.00 to $21.00, plus individual-based commissions; compensation varies by geography, hours worked, and performance.
  • Eligible bilingual speakers in eligible locations may receive an additional $3,000 annually after passing a language assessment.
  • Medical, dental, and vision benefits.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with possible travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services.
  • Employee discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • New hires receive up to 15 days of vacation per year, increasing with additional service.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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