Retail Sales Associate Spanish Bilingual

Verizon • Newport News, VA

5d • $17 - $21 • Onsite

About The Position

As a full-time, onsite Verizon Retail Sales Associate, you will work with a retail team to drive sales and provide customer service while helping customers find technology products and services that meet their needs. The role requires English/Spanish bilingual fluency. You will learn customers’ needs, recommend solutions, close sales, and develop your product and operational knowledge through ongoing training. The position may also involve contacting interested Verizon customers and participating in Verizon-sponsored off-site community events. The role is scheduled for 40 hours per week. The listed starting base pay rate is $16.59 per hour; the posting also describes base pay of $16.00 to $21.00 per hour, plus performance-based commissions. Total compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• Bilingual fluency in English and Spanish.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales through technology knowledge and customer service.
• Learn and uncover customers’ needs by building connections and asking questions.
• Recommend products and solutions that address customers’ needs.
• Close sales using clear communication and intuitive technology solutions.
• Complete ongoing training and develop skills in merchandising and inventory operations.
• Place outbound calls and send text messages to interested Verizon customers.
• Engage with the community at off-site Verizon-sponsored events to grow a customer base.

Benefits

• Medical, dental, and vision benefits.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have previously included all-inclusive domestic and international travel and gifts.
• Five weeks of paid time off, including vacation, holidays, and personal days, as described in the posting.
• Paid parental leave; up to eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability.
• Tuition assistance up to $8,000 per year.
• Discounts up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 vacation days per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED