Retail Sales Associate Spanish Bilingual

Verizon•Pasadena, CA

1d•Onsite

About The Position

As a full-time, onsite Verizon Retail Sales Associate, you’ll work in a retail store to drive sales, deliver customer service, and help customers find technology solutions that fit their needs. You’ll learn about customers by asking questions, recommend products and services, close sales, and continue developing through training in merchandising and inventory operations. The role may also involve contacting current Verizon customers by phone or text and engaging with the community at Verizon-sponsored events. The position requires bilingual fluency in English and Spanish. The schedule is 40 hours per week and may include evenings, weekends, and holidays; schedules are provided four weeks in advance. Associates may have opportunities to pick up additional shifts during busy periods. Compensation includes a location-specific starting base rate of $18.27 per hour and individual commissions based on sales performance. Eligible bilingual employees may receive an additional $3,000 annually after passing a language assessment.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Fluency in English and Spanish.
Willingness to work evenings, weekends, and holidays.
Openness to picking up additional shifts during busy periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales using technology knowledge and customer service.
Identify customers’ needs by creating connections and asking questions.
Recommend products and solutions that address customers’ needs.
Close sales by communicating clearly and providing intuitive technology solutions.
Participate in ongoing training and develop skills in merchandising and inventory operations.
Contact interested current Verizon customers by outbound calls and text messages.
Engage with the community at off-site Verizon-sponsored events to grow the customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions.
Five weeks of paid time off, including vacation, holidays, and personal days.
Paid parental leave, with up to 8 weeks for eligible new parents and potentially up to 16 weeks for the birthing parent when combined with short-term disability.
Up to $8,000 per year in tuition assistance.
Discounts up to 50% on Verizon products and services.
Additional discounts on attractions, automotive, travel, and other offerings.
Sales recognition programs and incentives, which have included travel and gifts.
Eligible bilingual speakers in eligible locations may receive an additional $3,000 annually after passing a language assessment.
Additional benefits listed include short- and long-term disability, life and AD&D insurance, identity theft protection, pet insurance, group home and auto insurance, adoption assistance, and up to 8 company-paid holidays per year.