Retail Sales Associate Spanish Bilingual

Verizon•Tampa, FL
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales, provide customer service, and help customers find technology solutions. You will learn about customers’ needs, recommend products and services, close sales, and develop skills across merchandising and inventory operations. The role may include calling or texting interested Verizon customers and engaging with the community at off-site Verizon-sponsored events. This is an onsite, worksite-based role with 40 scheduled hours per week. Compensation includes base pay of $16.00 to $21.00 per hour, individual commissions, and potential additional annual compensation for bilingual employees in eligible locations after passing a language assessment. Compensation varies by geography, hours worked, and performance.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Fluency in both English and Spanish.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales using technology knowledge and customer service.
  • Connect with customers, ask questions, and identify their needs.
  • Recommend products and solutions to provide customers with a complete sales solution.
  • Close sales by communicating effectively and offering intuitive technology solutions.
  • Develop operational skills through ongoing training in merchandising and inventory.
  • Place outbound calls and send text messages to current Verizon customers interested in products and services.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Five weeks of paid time off, including vacation, holidays, and personal days, as described in the role benefits section.
  • Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Tuition assistance of up to $8,000 per year.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year, as described in the general benefits section.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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