Retail Sales Associate Spanish Bilingual

Verizon•Austin, TX

2d•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a retail store to generate sales, understand customer needs, and recommend technology products and services. The role involves providing customer service, communicating solutions, closing sales, and developing skills through ongoing training in merchandising and inventory operations. You may also contact interested Verizon customers by phone or text and engage with the community at Verizon-sponsored events outside the store. This is a commission-based role. Base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance. The role is full-time, scheduled for 40 hours per week, and is onsite at a defined work location. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts during busy periods. Verizon offers benefits and perks that include health coverage, retirement savings, paid time off, parental leave, tuition assistance, and employee discounts. New hires may be required to complete an assessment as part of the selection process.

Requirements

High school diploma or GED.
Fluency in both English and Spanish.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
Discover customers’ needs by building connections and asking relevant questions.
Recommend products and solutions that provide customers with a complete sales solution.
Close sales by communicating effectively and offering straightforward technology solutions.
Develop skills through ongoing training and perform operational work related to merchandising and inventory.
Contact interested Verizon customers by outbound phone calls and text messages to grow the customer base.
Engage with the community outside the store, including at Verizon-sponsored events.

Benefits

Medical, dental, and vision insurance.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance.
AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year.
Up to six personal days per year.
Adoption assistance.
Overtime, shift differential, holiday pay, allowances, or other premium pay may be available depending on the role.
New hires receive up to 15 days of vacation per year, increasing with additional service.