Retail Sales Associate Spanish Bilingual

Verizon•Chicago, IL

7d•Onsite

About The Position

Verizon is hiring a full-time, Spanish-bilingual Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating retail sales, delivering exceptional customer service, understanding customer needs, and recommending technology products and solutions. Associates may also build customer relationships through outbound calls and texts and engage with the community at Verizon-sponsored off-site events. The position offers ongoing training in sales and operational functions, including merchandising and inventory, and opportunities for career growth. The position is commission-based. The posting gives a general base-pay range of $16.00 to $21.00 per hour, with the potential to earn individual commissions and higher total compensation based on sales performance. For the Illinois location(s) listed on the requisition, the starting base pay rate is $18.27 per hour. Compensation varies by geography, hours worked, and performance. The scheduled workweek is 40 hours. Associates must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts, typically during summer, November through December, or peak vacation periods. Verizon provides training and benefits, including medical, dental, and vision coverage, a 401(k) plan with matching contributions, paid time off, parental leave, tuition assistance, and employee discounts.

Requirements

High school diploma or GED.
One or more years of relevant experience, demonstrated through work experience and/or military experience.
Bilingual fluency in English and Spanish.
Willingness to work evenings, weekends, and holidays; the schedule is provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
Learn and uncover customers’ needs by creating connections and asking questions.
Present product insights and solution recommendations that provide customers with a complete sales solution.
Close sales by communicating effectively and fulfilling customer needs with simple, intuitive technology solutions.
Participate in ongoing training and develop skills in operational functions, including merchandising and inventory.
Build the customer base through outbound calls and text messages to Verizon customers interested in products and services.
Engage with the community, including at off-site Verizon-sponsored events, to expand the customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs that may award top performers travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days; the benefits section also describes up to 8 company-paid holidays and up to 6 personal days per year, and newly hired employees receive up to 15 vacation days per year.
Paid parental leave, including 8 weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Tuition assistance of up to $8,000 per year.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability coverage, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.