Retail Sales Associate Spanish Bilingual

Verizon•Coral Gables, FL
•$16 - $21•Onsite

About The Position

Verizon is hiring a full-time, Spanish-bilingual Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating retail sales, delivering exceptional customer service, identifying customer needs, and recommending complete product and service solutions. Associates develop their skills through ongoing training in sales and operational functions such as merchandising and inventory. They may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored events outside the store to build customer relationships and expand their customer base. The position offers a base pay of $16.00 to $21.00 per hour, plus individual sales commissions. The posting states that employees who meet sales goals can earn up to $18,000 annually in commissions; top performers may earn additional commissions, with potential total annual earnings listed as $65,000+ to $75,500+. Compensation varies by geography, hours worked, and performance. Eligible bilingual employees in eligible locations may receive an additional $3,000 annually after passing a language assessment. Scheduled weekly hours are 40.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales using technology knowledge and customer service.
  • Build connections with customers, ask questions, and identify their needs.
  • Recommend products and solutions to provide customers with a complete sales solution.
  • Close sales by communicating effectively and providing intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising, inventory, and other operational functions.
  • Contact current Verizon customers who have expressed interest in products and services by making outbound calls and sending text messages.
  • Engage with the community at off-site Verizon-sponsored events to build a customer base.
  • Work evenings, weekends, and holidays, and be open to picking up additional shifts during busy periods.

Benefits

  • Best-in-class medical, dental, and vision coverage.
  • 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Paid parental leave: eight weeks for eligible new parents, potentially providing up to 16 weeks for the birthing parent when paired with short-term disability.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Sales recognition programs and incentives, which have included travel and gifts.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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