Retail Sales Associate – Part Time

AutoZone • Knoxville, TN

16h

About The Position

The Retail Sales Associate is part of AutoZone’s store team and helps deliver customer service by assisting customers with automotive needs, recommending products and solutions, and supporting sales and store operations. Associates maintain merchandise and inventory, use AutoZone systems to learn about parts, tools, and promotions, and use diagnostic tools to read codes from customer vehicles and recommend solutions. The role involves working with managers and teammates to maintain a productive store environment and following company processes and safety policies, including use of Personal Protective Equipment (PPE).

This is a part-time role. Applicants must be at least 16 years old and able to lift, load, and deliver merchandise. A flexible schedule is required, including availability for mornings, nights, weekends, and overtime as needed. Basic automotive-parts knowledge, automotive retail experience, Automotive Service Excellence (ASE) certification, and strong communication skills in both Spanish and English are preferred.

AutoZone describes itself as a leading retailer and distributor of automotive parts and accessories. The company highlights a customer-first culture, teamwork, dedication, and opportunities for career growth. Benefits listed for all AutoZoners include competitive pay, medical, dental, and vision plans, discounts and perks, a 401(k) with company match, a Stock Purchase Plan, mental health support through the AutoZoners Living Well Program, and career-growth opportunities. Additional benefits are listed for full-time employees and are not stated as applying to this part-time role.

Requirements

• Must be at least 16 years old to apply.
• Ability to lift, load, and deliver merchandise.
• Flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• Basic knowledge of automotive parts.
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates to support a motivated, productive store environment and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
• Restock and organize merchandise, follow point-of-sale procedures and loss-prevention policies, and support proper financial management and smooth store operations.
• Use structured processes to complete assigned tasks efficiently and follow company safety policies, including using Personal Protective Equipment (PPE).
• Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.
• Lift, load, and deliver merchandise.

Benefits

• Competitive pay.
• Medical, dental, and vision plans.
• Exclusive discounts and perks, including an AutoZone in-store discount.
• 401(k) with company match.
• Stock Purchase Plan.
• AutoZoners Living Well Program for free mental health support.
• Opportunities for career growth.
• Full-time AutoZoners are additionally offered paid time off, life and short- and long-term disability insurance options, Health Savings and Flexible Spending Accounts with wellness rewards, and tuition reimbursement; these are not specified as benefits for this part-time role.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed