Retail Sales Associate - Part Time

Curaleaf•Deerfield Beach, FL

20d•Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate to serve as the face of its brand and help customers explore cannabis products. The associate delivers welcoming, informative, inclusive service, builds customer trust, gives personalized product advice, processes purchases, and supports a positive guest experience in a fast-paced retail environment. The role is based at 148 N Federal Hwy, Deerfield Beach, Florida, and offers 20–25 hours per week, with weekend availability strongly preferred. The hourly pay rate is $15.00. The associate contributes to daily store operations by opening and closing the store, handling cash, checking IDs, maintaining customer profiles, processing transactions, keeping the store clean and stocked, and assisting with inventory and online order fulfillment. The role also involves meeting sales goals, sharing current promotions and product updates, and supporting the team and store leadership as needed. The position requires working in an environment that may involve exposure to dust, pollen, and plant pathogens, as well as confined spaces and changing conditions. Employees must be adaptable and able to tolerate stress. Physical duties include standing for extended periods, walking, communicating, bending and kneeling, reaching and using hands, and lifting up to 25 pounds regularly and up to 50 pounds occasionally.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and customer satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn new tools.
Solid time-management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency.
Positive, proactive approach to resolving customer issues.
Strong conflict-resolution skills and ability to remain composed under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and lasting customer relationships.
Collaborative approach and commitment to working well with a team.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests in a warm, professional manner.
Build genuine customer connections, ask thoughtful questions, and provide personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check customer IDs, update profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory activities, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight deals and complementary items at checkout.
Stay current on promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.