Retail Sales Associate - Part Time

Curaleaf•Boca Raton, FL

12d•Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate to represent its brand and guide customers through its cannabis products. The role focuses on creating a welcoming, informative, inclusive, and engaging customer experience by offering personalized product recommendations, processing purchases, and building customer trust. Associates also support store operations, inventory, sales goals, and team success in a fast-paced, compliance-driven retail environment. The position is located at 19631 FL-7, Boca Raton, FL 33498, with shift availability of 20–25 hours per week. The hourly pay rate is $15.50. The role may involve exposure to dust, pollen, and plant pathogens, and requires working in confined spaces and adapting to an evolving, potentially high-stress environment.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Availability for varied shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Time-management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency for transactions and reporting.
Positive, proactive approach to resolving customer issues.
Conflict-resolution skills and composure under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and maintain customer relationships.
Collaborative approach and commitment to working well with a team.
Ability to stand for extended periods; walk; talk or hear; stoop, kneel, crouch, or crawl; use hands and fingers to feel; reach with hands and arms; and lift up to 25 pounds regularly.
Ability to occasionally climb, balance, and lift up to 50 pounds.
Close vision (clear vision at 20 inches or less).
Ability to work in confined spaces and tolerate stress, adapt, and remain flexible in a changing environment.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests professionally and provide an exceptional customer experience.
Build customer connections, ask questions, and offer personalized product advice.
Address customer concerns and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and positive atmosphere.
Help open and close the store, handle cash, and follow store procedures and regulations.
Check customer IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory work, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Promote deals and complementary products at checkout.
Keep current with promotions and product updates.
Adapt to a fast-paced and changing retail environment.
Take on additional duties as needed to support the team and store.