Retail Sales Associate - Part Time

Curaleaf•Deerfield Beach, FL

20d•Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate to serve as a customer-facing brand representative and product resource. The associate helps customers explore cannabis products, offers personalized recommendations, and creates a welcoming, informative, inclusive, and engaging shopping experience. The role combines customer service, sales, store operations, and teamwork in a fast-paced, compliance-driven retail environment. The position offers 20–25 hours per week, with weekend availability strongly preferred, at the Deerfield Beach, Florida location. The stated pay rate is $15.00 per hour. The associate greets and assists guests, builds customer relationships, resolves concerns, and encourages participation in rewards programs. They support store opening and closing, cash handling, customer identification and profile updates, accurate transactions, merchandising and cleanliness, inventory, restocking, and online-order fulfillment. They work toward sales goals by using product knowledge, recommending complementary items, and staying informed about promotions and product updates. The role involves standing and walking for extended periods and may include lifting, bending, reaching, and other physical activities. The work environment may involve exposure to dust, pollen, and plant pathogens, as well as confined spaces and changing, high-stress conditions.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn new tools.
Time management and organizational skills.
Effective de-escalation skills and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency.
Positive, proactive approach to resolving customer issues.
Strong conflict resolution skills and composure under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and maintain customer relationships.
Collaborative approach and ability to work well within a team.
Ability to stand for extended periods; walk; talk or hear; stoop, kneel, crouch, or crawl; use hands and fingers to feel; reach with hands and arms; lift up to 25 pounds regularly as required; occasionally climb, balance, and lift up to 50 pounds.
Close vision, defined as clear vision at 20 inches or less.
Ability to work in confined spaces and tolerate high stress, adapt, and remain flexible in a changing environment.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests professionally and provide an exceptional customer experience.
Build genuine customer connections, ask questions, and offer personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage guest loyalty by enrolling customers in rewards programs.
Work collaboratively to maintain a respectful, inclusive, and upbeat team atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check customer IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory tasks, including restocking, fulfilling online orders, and counting products.
Work toward and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight deals and complementary products at checkout.
Keep up with promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.