Retail Sales Associate, Tysons Corner Center - Full Time

Macy's • McLean, VA

4d • Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Through warmth, product knowledge, and a personal approach, you build trust, meet sales targets, and encourage customer loyalty. The role includes helping maintain a clean, organized, inviting shopping space and supporting customers on the sales floor and in fitting rooms.

Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and engage customers through warm, personal conversations. They maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Macy’s emphasizes teamwork, continuous improvement, and achieving individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Engage customers with a warm welcome and personal conversations to understand their needs and build customer relationships.
• Offer personalized product and service recommendations using product knowledge.
• Work toward daily sales goals and contribute to individual and store results.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
• Update signs and pricing and support merchandise moves as needed.
• Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
• Collaborate with teammates and support colleagues with honesty, care, and teamwork.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed