Retail Sales Associate (Deco)

Floor & Decor • Cranston, RI

5d • $17 - $21 • Onsite

About The Position

Floor & Decor’s Sales Associates provide customers with friendly, accurate service and support in finding products to complete their projects. They help maintain a fast-paced, safe environment by keeping sales departments clean and well stocked. The role involves assisting customers, handling checkout transactions, maintaining merchandise and assigned areas, and helping in other store areas as needed. Full-time and part-time positions are available.

Requirements

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require completion of forklift certifications through Floor & Decor.
• Where permissible by state law, certification to use heavy equipment requires successfully passing a drug test.

Nice To Haves

• Friendly and enthusiastic.
• Entrepreneurial and hard-working.
• Honest and accountable.
• Excellent communication and listening skills.

Responsibilities

• Connect with customers, ask about their projects, recommend products, and encourage enthusiasm about their purchases.
• Provide outstanding customer service and exceed customer expectations when assisting them.
• Maintain assigned areas in stocked, clean, shoppable, and safe condition.
• Work with management and team members to achieve sales goals.
• Process customer purchases at checkout using the point-of-sale (POS) system.
• Process refunds and exchanges according to established guidelines.
• Follow procedures for accepting cash, checks, and credit cards.
• Create price tags and merchandise signs; stock, tag, and display merchandise.
• Act and work consistently with the company’s core values.
• Follow and demonstrate compliance with company safety processes.
• Answer the telephone according to company guidelines.
• Assist in other areas of the store as needed.
• Work accurately in a fast-paced environment.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed