Retail Sales Associate - Part Time

Curaleaf • Melrose Park, IL

12d • Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate to serve as a customer-facing brand representative and product resource. The associate helps customers explore cannabis products, provides personalized recommendations, and creates a welcoming, informative, inclusive, and engaging shopping experience. The role also involves register transactions, store operations, inventory support, and achieving sales goals in a fast-paced, compliance-driven retail environment.

The position is based at 1413 W North Ave, Melrose Park, Illinois. Shift availability is 5–29 hours per week, and the associate must be available to work weekends, evenings, and holidays. The hourly pay rate is $17.50 plus tips. Listed benefits are available to eligible full-time employees only; benefits vary by state, role type, and eligibility.

Requirements

• High school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
• At least 6 months of experience using point-of-sale (POS) systems and accurately handling cash transactions.
• Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
• Availability for various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills with customers and team members.
• Strong multitasking skills and ability to shift priorities as needed.
• Comfort with technology and willingness to learn tools used in daily operations and customer engagement.
• Time management and organizational skills.
• Effective de-escalation and conflict-resolution skills, with a calm, solution-oriented approach under pressure.
• Basic math and computer application proficiency to support transactions and reporting.
• Proactive, positive approach to resolving customer issues and maintaining a good guest experience.
• Initiative, a team-first attitude, and willingness to support store leadership.
• Ability to build rapport and maintain customer relationships.
• Ability to stand for extended periods; walk; talk or hear; stoop, kneel, crouch, or crawl; use hands and fingers to feel; reach; and lift up to 25 pounds regularly. Occasionally required to climb, balance, and lift up to 50 pounds.
• Close vision (clear vision at 20 inches or less).
• Ability to work in confined spaces and tolerate stress, adapt, and remain flexible in a changing environment.

Nice To Haves

• Sales experience focused on tracking KPIs and meeting sales targets.
• Familiarity with e-commerce systems and order fulfillment processes.
• Previous experience in a regulated retail setting.

Responsibilities

• Greet and assist guests in a warm, professional manner.
• Build customer relationships, ask thoughtful questions, and provide personalized product advice.
• Address customer concerns professionally and resolve issues to support customer satisfaction.
• Encourage customer loyalty by enrolling guests in rewards programs.
• Collaborate with the team to maintain a respectful, inclusive, and upbeat atmosphere.
• Help open and close the store, handle cash, and follow procedures and regulations.
• Check customer IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and stocked across the sales floor and backroom.
• Support inventory work, including restocking, fulfilling online orders, and counting products.
• Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
• Highlight promotions, deals, and complementary items at checkout.
• Stay informed about promotions and product updates.
• Adapt to changing priorities in a fast-paced retail environment and take on additional duties as needed.

Benefits

• Medical, dental, and vision insurance (available to eligible full-time employees only).
• Health Savings Account (HSA) and/or Flexible Spending Account (FSA) (available to eligible full-time employees only).
• Employee Assistance Program (EAP) (available to eligible full-time employees only).
• Wellness program and challenges (available to eligible full-time employees only).
• Gym discounts (available to eligible full-time employees only).
• 401(k) retirement plan with company match (available to eligible full-time employees only).
• Life and disability insurance (available to eligible full-time employees only).
• Supplemental critical illness, hospital indemnity, and accident insurance (available to eligible full-time employees only).
• Commuter benefits (available to eligible full-time employees only).
• Paid time off, including vacation, sick leave, and holidays (available to eligible full-time employees only).
• Parental leave (available to eligible full-time employees only).
• Bereavement leave (available to eligible full-time employees only).
• Employee discounts and product discounts.
• Recognition programs.
• Pet insurance.
• Career growth opportunities.
• Referral bonuses.
• Competitive pay.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED