Retail Sales Associate, Southern Park Mall - Part Time

Macy's • Youngstown, OH

2d • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. Through warmth, product knowledge, and customer engagement, you build trust, meet sales targets, and inspire customer loyalty. The role also involves keeping the sales floor and fitting rooms clean, organized, and inviting.

Colleagues review sales goals, learn about new arrivals, best-selling items, trends, and promotions, and engage customers with friendly, personal conversations. They recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another, work toward individual and store results, and continue learning and improving.

This part-time role typically schedules 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Flexible availability is required for days, evenings, weekends, and holidays.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Understand customer needs and offer personalized recommendations, products, and services.
• Create welcoming, friendly, and personal customer interactions that build relationships and loyalty.
• Work toward daily sales goals and store results through customer engagement and effective selling.
• Learn about sales goals, new arrivals, top-selling items, trends, and promotions.
• Maintain a clean, organized, and shoppable sales floor and fitting rooms.
• Update signs and pricing and support merchandise moves as needed.
• Share loyalty program benefits and ensure customers have what they need before they leave.
• Collaborate with and support teammates.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed