Retail Sales Associate, Southern Park Mall - Part Time

Macy's•Boardman Township, OH
•$15 - $20•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You understand customer needs, offer personalized recommendations, and connect customers with appropriate products and services. Through warmth, product knowledge, and a personal approach, you help make customer visits memorable, achieve selling goals, build trust, and inspire loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They welcome customers and build relationships through friendly, personal conversations; maintain the sales floor and fitting rooms; update signs and pricing; and support merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and collaborate with teammates to serve customers and communities and achieve individual and store results. This is a part-time position at Southern Park Mall. Part-time colleagues are typically scheduled 12–24 hours per week, with schedules dependent on business needs and colleague availability. All schedules include weekend shifts. The role requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Willingness to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Understand customer needs and provide personalized product and service recommendations.
  • Engage customers with warm, friendly conversations and build relationships that encourage return visits.
  • Work toward daily sales goals and achieve individual and store results through customer engagement and effective selling.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
  • Share Loyalty program benefits, ensure customers have what they need, and thank them for their visit.
  • Collaborate with teammates to support customers and the community.
  • Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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