Retail Sales Associate Spanish Bilingual

Verizon•Frederick, MD

21d•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team to generate retail sales, provide exceptional customer service, and help customers find technology products and solutions that meet their needs. You will learn about customers by building connections and asking questions, recommend products and complete sales, and develop your skills through ongoing training in merchandising and inventory operations. The role may also involve contacting interested Verizon customers by phone or text and participating in Verizon-sponsored events outside the store to build customer relationships. This is an onsite, worksite-based role with 40 scheduled weekly hours. The position is commission-based, with base pay and opportunities to earn commissions based on sales performance. Bilingual speakers in eligible locations may receive additional annual compensation after passing a language assessment. The job posting lists a Maryland starting base pay rate of $18.27 per hour. The schedule is known four weeks in advance and may include evenings, weekends, and holidays. Employees may be asked to pick up additional shifts, particularly during summer, November through December, and peak vacation periods.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Fluency in Spanish and English.
Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales using technology knowledge and customer service.
Build customer connections and identify needs by asking questions.
Recommend products and solutions and provide customers with a complete sales solution.
Close sales by communicating clearly and offering intuitive technology solutions.
Participate in ongoing training and develop skills in merchandising and inventory operations.
Contact interested Verizon customers by phone or text to grow the customer base.
Engage with the community at off-site Verizon-sponsored events.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Paid parental leave, including eight weeks for eligible new parents; in some circumstances, the birthing parent may receive up to 16 weeks when combined with short-term disability.
Up to $8,000 per year in tuition assistance.
Discounts up to 50% on Verizon products and services.
Additional discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year.
Up to six personal days per year.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
New hires receive up to 15 vacation days per year, increasing with additional service.