Retail Sales Associate Part Time

BJ's Wholesale Club • Clearwater, FL

11d • Onsite

About The Position

The Retail Sales Associate promotes and sells BJ’s membership programs, supporting membership acquisition, retention, renewals, upgrades, and cross-selling. The role also provides member service for credit card applications, general questions, concerns, merchandise returns and exchanges, product lookups, and pickups, including assisting with Buy Online and Pick Up In Club (BOPIC) orders. The associate follows club policies and procedures, contributes to a safe and positive member experience, and may work in other departments as needed. Regular, predictable, full attendance is an essential function. Availability needed is Thursday through Sunday, 1 p.m. to 9 p.m.

Requirements

• Prior front-line or customer service experience, or previous sales experience, preferred.
• Results-driven, with demonstrated success in achieving goals.
• Basic math skills preferred.
• Computer proficiency preferred.
• Ability to meet the described physical demands, including occasionally lifting objects up to 50 pounds and, with assistance, moving heavier or awkward objects.

Nice To Haves

• Prior front-line or customer service experience, or previous sales experience.
• Basic math skills.
• Computer proficiency.

Responsibilities

• Promote BJ’s membership value proposition, including acquisition, retention, perks, and the member experience.
• Pitch membership programs and sell membership products to potential new and existing members in accordance with company policies and practices.
• Work toward business-established benchmarks and sales goals.
• Understand BJ’s membership options and co-brand credit card.
• Provide member service and respond to questions or issues involving memberships, credit card applications, merchandise returns and exchanges, product lookups, and pickups.
• Follow tax-exempt and resale membership retention policies and procedures, including monitoring renewals and tax-exempt or resale status.
• Resolve member concerns courteously and promptly, escalating issues to the PIC or MOD when necessary.
• Assist with BOPIC orders.
• Maintain club policies and procedures and support a safe, positive, clean, stocked, and organized club environment.
• Work collaboratively, uphold inclusion and respect, and perform other assigned duties, including work in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal and sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options, with optional dental and vision coverage, a Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with a company match for eligible team members age 18 and older.
• Employee Stock Purchase Plan with shares available at a 15% discount, subject to eligibility requirements.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed