Retail Sales Associates
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, deliver customer service, and help customers find technology solutions. You will learn about customers’ needs, recommend products and services, and close sales using clear communication. The role also involves ongoing training and developing skills in merchandising and inventory operations. You may contact current Verizon customers who are interested in products and services, and participate in off-site Verizon-sponsored community events to build a customer base. The position is onsite at a defined location. Scheduled hours are 40 per week, and the schedule is provided four weeks in advance. The role requires willingness to work evenings, weekends, and holidays, and openness to picking up additional shifts during busy periods. Compensation includes base pay of $16.00 to $21.00 per hour and individual commissions, with potential earnings depending on geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by applying product and technology knowledge and providing customer service.
- Identify customer needs by building connections and asking questions.
- Recommend products and solutions that address customers’ needs.
- Close sales by communicating effectively and offering intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision benefits.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with possible travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year.
- Up to six personal days per year.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
- Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
