As a Retail Selling Colleague in the women’s shoes department, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You identify customer needs, provide personalized recommendations, connect customers with suitable products and services, and use product knowledge and engaging service to build trust, achieve sales targets, and encourage loyalty. The role is centered on customer service and selling rather than cashiering alone, and also includes keeping the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and best-selling products, and keeping informed about trends and promotions. They welcome customers and build relationships through friendly, personal conversations. They maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and provide a sincere closing interaction. Teamwork, continuous improvement, and achieving individual and store results are important parts of the role. This is a full-time position. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires flexible availability for days, evenings, weekends, and holidays, along with dependable attendance and punctuality. Physical duties include talking, lifting, moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders. The position also requires using computers and other technology, including handheld equipment and a cash register.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed