Retail Sales Associate / Customer Service

Amazing Lash Studio•Round Rock, TX
•$12 - $15

About The Position

Amazing Lash Studio is seeking a motivated, mature, customer-service-oriented Retail Sales Associate / Customer Service Representative in the beauty industry. The role supports sales and guest service at an eyelash extension and eyebrow services studio. Candidates must have open availability, including weekends, and be able to work flexible days and hours, including nights and holidays. Compensation is described as $12–$15 per hour depending on performance, with commissions for membership sales and retail sales.

Requirements

  • Sales experience is required.
  • Customer-service-oriented and results-oriented, with a metrics-driven approach.
  • Flexible schedule and availability to work flexible days and hours, including nights, weekends, and holidays.
  • Excellent computer skills.
  • Ability to multitask.
  • Professional handling of inbound and outbound calls.
  • Outgoing, positive, cheerful, engaging, energetic, and resourceful demeanor.
  • Strong verbal and written communication skills.
  • Strong interpersonal skills to communicate confidently with internal personnel and customers.
  • Excellent organization and problem-solving skills, with strong project management skills.

Nice To Haves

  • MindBody Software experience.

Responsibilities

  • Provide customer service to studio guests.
  • Sell memberships and retail products.
  • Handle inbound and outbound calls professionally.
  • Use computer systems to support customer service and sales.
  • Multitask and organize work while addressing problems.

Benefits

  • Competitive compensation of $12–$15 per hour depending on performance.
  • Monthly commission bonus for membership sales.
  • Bi-monthly commission for retail sales.
  • Free eyelash services, including volume upgrades.
  • Discounts on retail products.
  • Fun culture, including Bagel Friday.
  • Clear career path for professional growth.
  • Ongoing training.
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