Retail Sales Associate / Customer Service

Elements Massage•Meridian, ID

6d•$15 - $17•Onsite

About The Position

Elements Massage is seeking a sales-driven front desk sales receptionist for its Boise and Meridian, Idaho studios. The role focuses on selling Wellness Program memberships, building client relationships, and providing exceptional customer service. Wellness Membership Advisors help first-time clients become long-term members and encourage clients to make wellness a priority. The position also supports studio operations by handling appointments, paperwork, and payments, and collaborating with managers and service providers. Pay is $15–$17 per hour, plus monthly performance-based bonuses. Hours are 18–36 per week, and evening and weekend availability is required.

Requirements

At least one year of sales and customer service experience.
Confident communication and active listening skills.
Ability to build relationships and work well on a team.
Ability to learn new computer systems.
Availability to work evenings and weekends.

Nice To Haves

Sales and customer service experience in retail or hospitality.
Goal-oriented and motivated by performance and earning bonuses.
Coachable, accountable, and eager to improve sales skills.

Responsibilities

Present and enroll clients in the flexible, month-to-month Wellness Program.
Work toward sales goals by improving membership conversion, building client loyalty, and contributing to studio growth.
Build client relationships by listening to client needs, communicating value, and overcoming sales objections.
Provide a welcoming, professional experience in person and over the phone.
Manage appointments, paperwork, and payments accurately.
Collaborate with managers and service providers to support studio success.