Retail Sales Associate / Customer Service
About The Position
Elements Massage San Ramon is growing its front desk team and is seeking a Retail Sales Associate who enjoys working with people, is confident in sales, and helps create an excellent client experience. The role involves connecting with clients, understanding their needs, recommending services and the Wellness Program, and contributing to a warm, professional studio environment. The position also supports client loyalty and the studio’s daily front desk operations. The studio is seeking someone with flexible availability to work evenings, closing shifts, and weekends based on business needs. Studio hours are Monday–Saturday, 9 a.m.–9 p.m., and Sunday, 10 a.m.–7 p.m. The studio is independently owned and operated; its franchise owner is responsible for employment decisions.
Requirements
- Comfort learning modern scheduling, payment, and office systems.
- Flexible availability to work evenings, closing shifts, and weekends based on business needs.
Nice To Haves
- Experience in a spa, wellness, hospitality, fitness, membership-based, or sales environment is preferred.
- Enjoy connecting with people and be driven by goals.
Responsibilities
- Present and sell the Elements Massage Wellness Program.
- Build relationships with clients and encourage client loyalty.
- Check clients in and out.
- Schedule appointments and manage client accounts.
- Answer questions about services and memberships.
- Resolve client concerns professionally.
- Answer phones and communicate with prospective clients.
- Maintain a clean, welcoming studio environment.
- Perform light housekeeping and other studio responsibilities as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
