Retail Sales Associate Part Time

BJ's Wholesale Club • Newnan, GA

6d

About The Position

The Retail Sales Associate promotes and sells BJ’s membership programs, helps renew and upgrade memberships, and supports cross-selling loyalty programs and co-brand credit cards. The role provides efficient, courteous service to members by responding to questions and concerns and handling merchandise returns, exchanges, product lookups, and pickups. It also assists with Buy Online and Pick Up In Club (BOPIC) orders, follows club policies and procedures, and may support other departments as needed.

The associate works toward established sales and business goals while maintaining a friendly, positive attitude and contributing to a safe, inclusive, clean, and organized club environment. Regular, predictable, full attendance is an essential function of the job. Most work takes place indoors, with frequent stationary work on hard surfaces and occasional handling or movement of merchandise.

Requirements

• Results-driven, with demonstrated success achieving goals.
• Regular, predictable, full attendance.
• Prior front-line or customer service experience preferred.
• Previous sales experience preferred.
• Basic math skills preferred.
• Computer proficiency preferred.

Nice To Haves

• Prior front-line or customer service experience.
• Previous sales experience.
• Basic math skills.
• Computer proficiency.

Responsibilities

• Promote BJ’s membership value proposition, including acquisition, retention, membership perks, and member experience.
• Pitch membership programs and sell membership products to prospective and existing members in accordance with company policies.
• Work toward established benchmarks and sales goals.
• Understand BJ’s membership options and co-brand credit card offerings.
• Serve as a first point of contact for membership questions, credit card applications, general inquiries, issues, merchandise returns and exchanges, product lookups, and pickups.
• Follow tax-exempt and resale membership retention policies and procedures, including monitoring renewals and tax-exempt or resale status.
• Resolve member concerns courteously and promptly, escalating issues to the PIC or MOD when necessary.
• Assist members with BOPIC orders.
• Maintain club policies and procedures and support a safe, positive, clean, and organized environment.
• Carry out assigned duties, including work in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal and sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options.
• Optional dental and vision coverage.
• Health Savings Account (HSA) and flexible spending account options.
• 401(k) retirement savings plan with company match for team members age 18 and older.
• Employee Stock Purchase Plan, with shares available at a 15% discount through after-tax payroll deductions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed