Retail Sales Associate - Part Time

Curaleaf•Horsham, PA

5d•Onsite

About The Position

Curaleaf is seeking a part-time Retail Sales Associate to serve as a customer-facing expert, help guests explore cannabis products, and deliver a welcoming, informative, inclusive, and engaging retail experience. The associate builds trust through personalized product advice, handles purchases and customer questions, and helps customers find products that fit their needs. The role supports store operations and sales performance in a fast-paced, compliance-driven environment. Responsibilities include assisting with opening and closing, cash handling, checking identification, maintaining customer profiles, processing transactions, keeping the store organized and stocked, and supporting inventory and online-order fulfillment. The position is located at 255 Horsham Rd, Horsham, PA 19044, pays $17.50 per hour, and has availability of 4–29 hours per week. Open availability is required for weekends and holidays, as well as closing shifts Monday through Friday.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role, with a focus on service and customer satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Solid time-management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency.
Positive, proactive approach to resolving customer issues.
Strong conflict-resolution skills and ability to remain composed under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and maintain customer relationships.
Collaborative approach and ability to work well within a team.
Ability to stand for extended periods; walk; talk or hear; stoop, kneel, crouch, or crawl; use hands and fingers to feel; reach; and lift up to 25 pounds regularly.
Ability to occasionally climb, balance, and lift up to 50 pounds.
Close vision, defined as clear vision at 20 inches or less.
Ability to work in confined spaces and tolerate a high-stress, changing environment.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests in a warm, professional manner and provide an exceptional customer experience.
Build customer relationships, ask thoughtful questions, and offer personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work collaboratively to maintain a respectful, inclusive, and upbeat team environment.
Help open and close the store, handle cash, and follow store procedures and regulations.
Check IDs, update customer profiles, and process transactions accurately.
Keep the sales floor and backroom clean, organized, and stocked.
Support inventory activities, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight promotions, deals, and complementary products at checkout.
Stay informed about promotions and product updates.
Adapt to changing priorities and take on additional duties as needed to support the team and store.