Retail Sales Associate, Westfarms - Full Time
About The Position
As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. By engaging customers, applying smart selling behaviors, and using product knowledge, you work toward sales goals, build trust, and inspire loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They welcome customers, build relationships through personal conversations, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, make sure customers have what they need, and collaborate with teammates to serve customers and the community. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities.
- Ability to work independently and contribute to a team.
- Ability to use electronic devices.
- Ability to talk, lift, move, stand, reach with arms and hands, stoop, kneel, crouch, and climb ladders; stand for at least two consecutive hours and lift at least 25 pounds.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Deliver personalized customer service and recommendations through warm, engaging interactions.
- Drive sales performance and work toward daily sales goals using customer engagement and smart selling behaviors.
- Learn about new arrivals, top-selling items, trends, and promotions.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms; update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits and provide customers with a helpful, positive conclusion to their visit.
- Collaborate with colleagues and support one another to serve customers and communities.
- Use electronic devices, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
