Seasonal Retail Sales Associate, Annapolis
About The Position
As a Seasonal Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role also includes maintaining a clean, organized, and inviting shopping space and supporting teammates to serve customers and the community. Colleagues prepare for the day by reviewing sales goals, new arrivals, popular products, trends, and promotions. They welcome customers and build relationships through friendly conversations. During the day, they help maintain a shoppable sales floor by merchandising merchandise, processing damages and vendor returns, updating signs and pricing, and supporting merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability and willingness to work toward daily sales goals.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Comfort handling electronic devices.
Responsibilities
- Provide warm, personalized customer service and product recommendations on the sales floor and in fitting rooms.
- Engage customers and use selling behaviors to achieve sales goals and contribute to store results.
- Review sales goals, product arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
- Maintain a clean, organized, and shoppable sales floor; merchandise new receipts and support merchandise moves.
- Process damages and selected merchandise, testers, and vendor returns.
- Update signs and pricing.
- Share loyalty program benefits and ensure customers have what they need before completing the interaction.
- Collaborate with colleagues to serve customers and the community.
- Use cash registers and other technology to process transactions.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
