Retail Sales Associate – Part Time

AutoZone•Wilkes-Barre, PA

2d•Onsite

About The Position

AutoZone’s store teams provide WOW! Customer Service by helping customers find automotive parts and solutions, maintaining inventory, and supporting store operations. The Retail Sales Associate helps exceed customer expectations through product recommendations, automotive advice, and a positive shopping experience. The role also supports sales goals, merchandise availability, store organization, safety, and day-to-day operations. Associates use AutoZone systems to stay current on products and promotions and use diagnostic tools to read vehicle codes and recommend solutions.

Requirements

Must be at least 16 years old.
Ability to lift, load, and deliver merchandise.
Flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

Basic knowledge of automotive parts.
Strong people skills and effective communication in both Spanish and English.
Previous experience in automotive retail.
Automotive Service Excellence (ASE) Certification.

Responsibilities

Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
Collaborate with managers and teammates to support a motivated, productive store environment and demonstrate leadership in daily responsibilities.
Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
Restock and organize merchandise, follow point-of-sale procedures and loss-prevention policies, and support proper financial management and smooth store operations.
Use structured processes to complete assigned tasks efficiently and follow company safety policies, including using personal protective equipment.
Stay current on automotive parts, tools, and promotions using AutoZone systems.
Use diagnostic tools to read codes from customer vehicles and recommend solutions.
Lift, load, and deliver merchandise.