Retail Sales Associate - Part Time

Curaleaf•Palm Beach Gardens, FL

11d•Onsite

About The Position

As a Retail Sales Associate at Curaleaf, you’ll be the face of the brand and a go-to resource for customers exploring cannabis products. You’ll provide top-tier service and help create a welcoming, informative, inclusive, and engaging experience by offering personalized product recommendations, processing purchases, and building trust with new and returning shoppers. The role supports sales goals, store operations, inventory, and compliance in a fast-paced retail environment. The position is part-time, with 15–25 hours of shift availability; weekend availability is strongly preferred. The hourly pay rate is $15.00.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role, focused on service and customer satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Excellent communication skills with customers and team members.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Time-management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency for transactions and reporting.
Positive, proactive approach to resolving customer issues.
Conflict-resolution skills and composure under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and lasting customer relationships.
Collaborative approach and commitment to teamwork.
Ability to meet the physical demands of the job, including standing for extended periods; walking; talking or hearing; stooping, kneeling, crouching or crawling; using hands and fingers to feel; reaching; lifting up to 25 pounds regularly as required; occasionally climbing, balancing, and lifting up to 50 pounds; and close vision.

Nice To Haves

Sales experience focused on tracking KPIs and meeting targets.
Familiarity with e-commerce systems and order fulfillment.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests professionally and provide an exceptional customer experience.
Build genuine customer connections, ask questions, and offer personalized product advice.
Address customer concerns professionally and resolve issues to support satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check identification, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory work, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Promote deals and complementary items at checkout.
Stay current on promotions and product updates.
Adapt to a fast-paced and changing retail environment.
Take on additional duties as needed to support the team and store.
Work flexibly across shifts, including evenings, weekends, holidays, and occasional overnights.