Seattle Kraken/Torrent Retail Sales Associate - PT
About The Position
The Game Day Retail Associate interacts with customers, provides product information, assists with purchases, maintains the sales floor, and operates the point-of-sale system while delivering exceptional customer service. The role may also include daytime stockroom assistance, including receiving shipments, managing inventory, and staging merchandise for key holders to display on the sales floor. This position is part of a collective bargaining unit. The role is suited to someone who thrives in a lively, fast-paced, and noisy environment and wants to help create a memorable experience for fans and visitors. The listed hourly rate is $22.28. The compensation and rewards program includes 401(k) matching, gameday meals, a transportation allowance, merchandise discounts on most items, and uniforms. Day shifts usually start between 8 and 9 a.m. and end between 3 and 5 p.m. Gameday shifts usually start between 3 and 5 p.m. and end between 10:30 p.m. and midnight, with some exceptions. Applicants must be at least 18 years old.
Requirements
- High school diploma or equivalent.
- Must be 18 years or older to apply.
- Energetic and enthusiastic personality.
- Strong interpersonal and communication skills.
- Attention to detail and ability to provide accurate product information.
- Ability to multitask and adapt in fast-paced situations.
- Ability to adapt and perform well in a fast-paced, noisy environment.
Nice To Haves
- Previous customer service or retail experience.
- Basic point-of-sale system knowledge.
- Familiarity with inventory control and tracking.
Responsibilities
- Greet and engage customers in a friendly manner.
- Help customers find and select merchandise.
- Address customer inquiries and questions professionally.
- Keep the sales floor stocked, organized, clean, and visually appealing while upholding brand merchandising standards.
- Operate the point-of-sale system efficiently and accurately.
- Collaborate with team members to support smooth store operations.
- Help convert the store from one team's merchandise to another team's merchandise as needed.
- Receive shipments and verify incoming inventory against packing lists.
- Check merchandise for damage and imperfections.
- Tag new products and stage items for the sales floor.
- Restock, fold, and organize the storage room and sales floor.
Benefits
- 401(k) matching
- Gameday meals
- Transportation allowance
- Merchandise discounts on most items
- Uniforms
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
