Retail Sales Associate (PT)

New Balance • San Marcos, TX

1d • Onsite

About The Position

Retail Sales Associates help New Balance stores operate smoothly and provide exemplary customer service. They use expert product knowledge and proper selling techniques to assist customers throughout every step of the transaction, while positively representing the New Balance brand. Associates help customers find and fit appropriate products, explain promotions, complete sales, and maintain an orderly, well-stocked sales floor while following safety and loss-prevention procedures.

Requirements

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to work effectively in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift 4 pounds frequently and a maximum of 8 pounds occasionally.
• Ability to move product boxes weighing up to 50 pounds, with assistance if necessary.
• Ability to kneel or squat frequently, stand for extended periods, climb ladders occasionally, and climb and descend stairs frequently, depending on location.

Nice To Haves

• Past retail experience is preferred, but not necessary.

Responsibilities

• Provide customer service using product knowledge, proper selling techniques, and the GUEST service model: greet customers, understand their needs, educate them about product features and benefits, solve problems or answer questions, and complete transactions using suggestive selling, multiple selling, and effective closing.
• Measure and fit customers with appropriate New Balance products.
• Inform customers about current promotions.
• Keep the sales floor neat, organized, and well stocked.
• Ensure items are labeled and price marked properly.
• Protect products by greeting customers, attaching and detaching security tags, monitoring floor merchandise, and reporting shrinkage and security violations.
• Follow safety regulations, including proper lifting procedures, and promptly report accidents and near misses.

Benefits

• Part-time associates are provided 401(k), short-term disability, a yearly $300 lifestyle reimbursement, and an associate discount.
• The company describes a comprehensive traditional benefits package that includes medical insurance options, dental insurance, vision insurance, life insurance, and 401(k).
• The company offers online learning and development courses, tuition reimbursement, $100 monthly student loan support, and mentorship programs.
• The company describes a yearly $1,000 lifestyle reimbursement, four weeks of vacation, 12 holidays, and parental leave for regular associates.
• Temporary associates are provided medical insurance options, dental and vision insurance, and an associate discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed