Retail Sales Associate (PT)

New Balance • Skowhegan, ME

1d • Onsite

About The Position

Retail Sales Associates help ensure New Balance retail stores operate smoothly and provide exemplary customer service. With product knowledge and proper selling techniques, they assist customers throughout the transaction process and positively represent the New Balance brand. The role includes helping customers find and fit appropriate products, maintaining store presentation and merchandise, completing sales, and supporting store safety and loss-prevention practices.

Requirements

• Must be at least 18 years old.
• Strong customer service and verbal communication skills.
• Ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift 4 lbs. frequently and a maximum of 8 lbs. occasionally.
• Ability to move product boxes up to 50 lbs. with assistance if necessary.
• Ability to kneel or squat frequently, stand for extended periods, climb ladders occasionally, and climb and descend stairs frequently depending on location.

Nice To Haves

• Past retail experience is preferred, but not necessary.
• A people-oriented disposition.

Responsibilities

• Provide customer service using product knowledge, proper selling techniques, and the GUEST service model: greet customers, understand their needs, educate them on product features and benefits, solve problems and answer questions, and transact sales using suggestive and multiple selling and effective closing.
• Correctly measure and fit customers with appropriate New Balance products.
• Inform customers about current promotions.
• Keep the sales floor neat, organized, well stocked, and looking its best.
• Ensure items are labeled and price marked properly.
• Protect products by greeting customers, attaching and detaching security tags, monitoring floor merchandise, and reporting shrinkage and security violations.
• Follow safety regulations, including proper lifting procedures, and promptly report accidents and near misses.

Benefits

• Part-time associates are provided a 401(k), short-term disability, a yearly $300 lifestyle reimbursement, and an associate discount.
• New Balance describes a comprehensive traditional benefits package that includes three medical insurance options, dental insurance, vision insurance, life insurance, and a 401(k).
• The company also offers online learning and development courses, tuition reimbursement, $100 monthly student loan support, mentorship programs, a yearly $1,000 lifestyle reimbursement, four weeks of vacation, 12 holidays, and parental leave. These benefits are described for associates generally; specific eligibility for this part-time role is not stated.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed