Retail Sales Associate, Streets of South Point - Part Time

Macy's•Durham, NC

6d•$15 - $20

About The Position

As a Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, and a personal approach, you help make visits memorable, build customer trust and loyalty, and achieve sales goals. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing goals, learning about new arrivals, top-selling products, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome and engage customers, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits and provide a thoughtful close to each interaction. Teamwork, ongoing learning, and a commitment to individual and store results are central to the role. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Willingness to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Provide genuine hospitality and personalized product and service recommendations to customers.
Engage customers, build relationships, and support customer loyalty through effective selling behaviors.
Work toward and achieve sales goals and contribute to individual and store results.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
Collaborate with colleagues and support one another in serving customers and communities.
Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice