Sales Associate, Streets of Southpoint

KnitWell Group • Durham, NC

2d • Onsite

About The Position

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You collaborate with your team to create personalized customer experiences and support an always-inviting environment on the sales floor.

The role involves listening to customers’ needs, sharing product knowledge and styling recommendations, and using brand behaviors and personalized service to build brand loyalty. You uphold visual and operational standards while keeping the focus on the customer, use technology and available tools to support company priorities, promotions, and omnichannel shopping, and partner with store leaders to meet individual goals and daily expectations. You also build productive relationships by sharing ideas and helping others.

Requirements

• Bring a hospitality mindset when engaging with customers.
• Have flexible availability, including evenings, weekends, and holidays.
• Be proficient with technology and able to operate a point-of-sale system.
• Take initiative in making thoughtful decisions.

Nice To Haves

• Sales Associate or other customer-focused experience.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style customers.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.
• Keep merchandise organized and properly placed on the sales floor.

Benefits

• 401(k) plan
• Merchandise discounts
• Eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company’s brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed