Retail Sales Associate, Salinas Northridge - Full Time
About The Position
As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with relevant products and services, and work toward sales goals through customer engagement and effective selling behaviors. The role includes helping customers on the sales floor and in fitting rooms, building trust and loyalty, and contributing to a clean, organized, inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build personal relationships, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, explain loyalty benefits, and close interactions with sincere thanks. Teamwork, honesty, care, collaboration, continuous improvement, and achieving individual and store results are emphasized. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
- Ability to work independently and contribute to team dynamics.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Deliver results-driven selling and genuine hospitality to create standout customer experiences.
- Understand customer needs and provide personalized product and service recommendations.
- Engage customers, build relationships and trust, meet sales goals, and encourage customer loyalty.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor clean, organized, and ready for customers.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Share the benefits of the Loyalty program and ensure customers have what they need before concluding interactions.
- Collaborate with colleagues and contribute to individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
