Retail Sales Associate - Part Time

Curaleaf•Hanover, WA

3d•Onsite

About The Position

As a Retail Sales Associate at Curaleaf, you’ll represent the brand and help customers explore cannabis products while delivering welcoming, informative, inclusive, and engaging service. You’ll build trust by learning about customer needs, offering personalized product advice, processing purchases, and supporting a positive store experience. This is a part-time role with 4–29 hours of weekly shift availability. Weekend availability is strongly preferred. The position is based at 2001 Washington St #B, Hanover, MA 02339, and pays $17 per hour. The role operates in a fast-paced, compliance-driven retail environment and requires flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights. Responsibilities include customer service and sales, store opening and closing, cash handling, ID checks, transaction processing, store upkeep, and inventory support. The role also involves meeting sales goals, staying informed about promotions and products, and adapting to changing store needs. The work involves standing for extended periods and may include exposure to dust, pollen, and plant pathogens, as well as working in confined spaces and a high-stress, changing environment. Curaleaf offers career growth opportunities, competitive pay and benefits, generous PTO and parental leave, a 401(k) plan, life and disability insurance, community involvement, referral bonuses, and product discounts. Benefits vary by state, role type, and eligibility.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Time management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency to support transactions and reporting.
Positive, proactive approach to resolving customer issues.
Conflict resolution skills and ability to remain composed under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and lasting customer relationships.
Collaborative approach and commitment to working well within a team.
Ability to stand for extended periods; walk; talk or hear; stoop, kneel, crouch, or crawl; use hands and fingers to feel; reach with hands and arms; and lift up to 25 pounds regularly.
Ability to occasionally climb, balance, and lift up to 50 pounds.
Close vision (clear vision at 20 inches or less).
Ability to work around potential allergens including dust, pollen, and plant pathogens, and to work in confined spaces and a high-stress, changing environment.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests professionally to provide an exceptional customer experience.
Build customer connections, ask thoughtful questions, and provide personalized product advice.
Address customer concerns professionally and resolve issues to support satisfaction.
Encourage guest loyalty by enrolling customers in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check customer IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory work, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight deals and complementary items at checkout.
Stay informed about promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.