Retail Sales Associate, Springfield - PA - Part Time

Macy's•Springfield, DE

1d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with suitable products and services, and work toward sales goals through customer engagement and effective selling behaviors. The role is focused on customer service and selling, not just cashier duties. You help keep the sales floor and fitting rooms clean, organized, and inviting. Throughout the day, you review sales goals, learn about new products and promotions, engage customers, maintain merchandise presentation, update signs and pricing, support merchandise moves, and share the benefits of Macy’s loyalty program. You collaborate with colleagues and work to improve individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, subject to business needs and availability. Schedules include weekend shifts. The position requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Interest in meeting sales goals, meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities.
Ability to work independently and as part of a team.
Ability to use electronic devices, computers, handheld equipment, and cash registers.
Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Create welcoming, personalized customer experiences and build customer relationships.
Understand customer needs and recommend appropriate products and services.
Engage customers and use effective selling behaviors to achieve sales goals.
Learn about new arrivals, top-selling items, trends, and current promotions.
Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering the floor, updating signs and pricing, and supporting merchandise moves.
Share loyalty program benefits, ensure customers have what they need, and thank them for their business.
Collaborate with colleagues and contribute to individual and store results.
Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice